|Terms and Conditions
Terms and Conditions
Espresso Products does not sell, rent or give out personal details you submit to any 3rd party. We may use your phone number, address or e-mail address to contact you about an order. Any personal details gathered from orders or enquiries (collected lawfully and in accordance with the Data Protection Act 1998) are kept safely on our computers.
We do not send random marketing e-mails to personal e-mail addresses (Spam) in accordance with the (Privacy & Electronic Communications Act passed into law 11 DEC 03).
Description of goods:
The description of the goods will be as specified within the confirmation e-mail and it is the Buyers responsibility to check that the Goods specified are as the Buyer intended to order.
All sizes given are approximate and the Buyer(s) should satisfy themselves that the goods will fit the Buyer’s requirements.
A charge of £6.95 will apply to all orders to mainland UK, where the inc. VAT value of the order is less than £60
Espresso Products will deliver FREE to mainland UK all orders over £60.00
(with the exception of following postcodes AB, DD, FK 18-21, IV, KW, PA above 19, PH above 7, PL, TQ and TR.)
Delivery is available to offshore islands and Europe – price on application.
Espresso Products use the Royal Mail or professional distribution companies to deliver all goods.
The products the Buyer orders will be delivered to the address specified in the order unless otherwise agreed in writing by the Buyer and Espresso Products. Changes in delivery address details will require evidence of abode i.e. photographic ID, Utility Bill etc.
Goods will be deemed to have been delivered once delivered to the specified address as detailed above and Espresso Products will not be liable to the Buyer for non-delivery of the Products.
Espresso Products does not need to satisfy itself that the person accepting delivery at the specified address is the Buyer (or authorised by the Buyer to accept delivery of the Goods).
Dates and times quoted for delivery are approximate only. The seller shall not be liable for any direct, indirect or consequential loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods.
Generally, where an order contains more than one item, all items will be delivered at the same time once all items are available.
Where a delivery date has been agreed with our carrier but the Buyer is not present to receive the delivery, Espresso Products reserve the right to charge the Buyer a minimum of £45 to cover part of the cost of the failed delivery.
The Quantity or content of any consignment of Products as recorded by Espresso Products or it’s carriers upon its dispatch shall be conclusive evidence of the quantity or content received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.
Time for the delivery shall not be of the essence.
All Goods must be signed for. We are unable to deliver to unattended premises or outside of customer addresses unless otherwise agreed in writing with Espresso Products prior to delivery.
Deliveries made to business addresses will have the Buyers authority for anybody in the building to accept the goods on the customer’s behalf. Espresso Products will accept no responsibility once the goods have been signed for at the requested address.
Any Warranty/Guarantee offered with the Goods is only applicable for Mainland UK. Should a manufacturing defect occur when Goods are outside Mainland UK the Buyer is responsible for any transport costs incurred.
We would like you to be completely satisfied with your product. If you find a fault or are dissatisfied with any of our products please email us at firstname.lastname@example.org
If you are planning to return any items please inform us of what it is you will be returning with a note detailing the problems experienced.
Please be aware that post and packaging is not refundable, except where items have been returned because they are faulty or do not otherwise conform to your order.
We cannot be held responsible for goods that are returned to us that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.